Artecanto USA — Curitiba, Brazil
Artecanto USA Furniture and home furnishings

Refunds

Nothing is paid on this website; these are the rules for returning money paid to us later.

Last updated: September 22, 2026

This website does not take payment. Nothing is charged here, so there is nothing to refund on anything sent through this page. This policy covers amounts paid later, directly to us, and it is published in advance so the rules are known before anyone pays anything.

Deposits paid in advance

If you cancel before we have begun, any deposit paid to secure the order or booking comes back in full, within 10 business days of a written request, to the originating account.

After work has begun

If you cancel after we have started, we refund what has not yet been committed to materials or labour, and we set out the deduction in writing, itemised, before the refund is issued.

If we fail to deliver

If we cannot deliver what was agreed, for any reason attributable to us, every amount you paid is returned in full, with no deduction and no administrative fee.

How to ask

Send the order reference to contact@artecantocomerciousa.online. Receipt is confirmed the same business day, with the date the refund will be paid.